CommUnity HUD problems

Incident Report for Sangoma

Resolved

This incident has now been resolved. Please contact NetFortris support to report any further problems.

Posted May 09, 2022 - 17:30 EDT

Monitoring

We have made progress at mitigating the functionality problems being experienced but are still monitoring to ensure complete and lasting resolution.

Posted May 09, 2022 - 16:11 EDT

Update

Our engineers continue to make progress isolating the root cause for HUDweb and myHUD issues on the CommUnity platform.

Posted May 09, 2022 - 12:32 EDT

Investigating

We have received reports of login and functionality problems with HUDweb and myHUD for the CommUnity platform. We are aware of the problem and working on a solution.

Posted May 09, 2022 - 11:22 EDT

This incident affected: CommUnity Unified Communications Platform (UCaaS) (CommUnity Platform).